Driver resources
You will find answers and resources to the most commonly asked questions and problems here. If you have an issue that you cannot find here, please feel free to reach out to support@coloradodrivers.coop
Forms & Documents
VEHICLE Documents
Vehicle Inspection Form
Learn what to expect when it comes to your vehicle inspection.
DRIVER RESOURCES
Operations Manual
Learn about what’s expected as a driver of the Drivers Cooperative Colorado.
DRIVER RESOURCES
Certificate of Insurance
Your coverage as a driver under the Drivers Cooperative Colorado.
DRIVER RESOURCES
Accident Report Form
Your coverage as a driver under the Drivers Cooperative Colorado.
POLICY
Deactivation Policy
Depending on violation, a driver may receive an immediate suspension or
immediate removal from the platform depending on the severity of the violation/s.
How Driver Earnings Work
Total Fare
(Trip fare + Service Fees)
Better pay for drivers—higher earnings than at other rideshare platforms!
Service Fees
Paid by riders
- Tech fee ($0.60)
- Stripe Fee (2.9% +$0.3 of a total fare)
- Pollution Fee ($0.17)
- DIA ( $3.29)
- Toll Fee
- 100% of service fees go to vendors
Driver pays $0 on these fees.
They are covered by the rider. The coop covers an additional:
- Tech fee ($0.60) for Drivers
- Pollution Fee ($0.17) for Drivers
Trip Fare
(Total fare - services fees)
Driver earns 80%
Coop earns 20%
Trip fare is the amount used to calculate driver pay.
How the Coop uses the 20%:
- Tech fee ($0.60)
- Driver pollution fee ($0.17)
- Insurance (70-$100k)
- PUC annual permit (16k-78k)
- Staff salary, rent, utility, marketing etc.
FAQs
I have issues on the road
If you encounter issues on the road, your safety is the top priority. Ensure you are safe first. For life-threatening emergencies, please call 911 immediately.
If you are involved in an accident during a trip with the coop, rest assured that you are covered by our insurance. Details of our insurance coverage are attached here. Also, contact us immediately by calling our office (720-618-5961) or email us.
My account was disabled
Your account has been disabled for the following reasons:
- You failed to make a payment
- You didn’t pay or didn’t pass your background check
- Failed to comply with TDC-CO regulations/code of conduct
- Please reach out to [email protected] for support.
Safety & Security
Coming soon
Is my vehicle qualified to drive?
Your vehicle must satisfy the following criteria in order to drive:
- 16-year old (2009) vehicle or newer
- Vehicle must have at least 4 doors
- 5-8 seats, including the driver's
- No more than 200k miles
- Valid Colorado license plate
- Vehicle must pass an inspection
How do I apply to become a driver?
Download the DCC Driver App from the App Store or Google Play, then upload your driver documents.
What do I need to apply?
You must have:
- Valid driver’s license
- Vehicle information
- DMV registration
- Proof of insurance
- Proof of inspection
- Proof of dash cam
Can I do orientation in the office?
Yes. Visit us at:
1562 S Parker Road, Denver, CO 80231
- Walk-ins: Mon–Fri, 9:00 AM – 3:00 PM (Closed weekends)
Can I do orientation online?
Yes. Watch the orientation video here:
How do I pay for my background check?
In the app:
- Tap ☰ (three lines) at top left
- Tap COOP Support
- Tap Membership Buy-In
- Complete payment through Stripe
- Pay Here
What’s the next step after orientation?
Sign Membership Agreements (Step 2)
How do I contact the office if I have a problem?
How do I get my earnings?
- Open Wallet in the app
- Tap Cashout
- Instant Cashout – 1.5% fee (eligible banks only)
- ACH Transfer – Free (2–3 business days)
What should I do if I am involved in an accident?
Report accident here immediately.
Where do I find more information for drivers?
Where do I find safety information?
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