FAQs
I have issues on the road
If you encounter issues on the road, your safety is the top priority. Ensure you are safe first. For life-threatening emergencies, please call 911 immediately.
If you are involved in an accident during a trip with the coop, rest assured that you are covered by our insurance. Details of our insurance coverage are attached here. Also, contact us immediately by calling our office (720-618-5961) or email us.
My account was disabled
Your account has been disabled for the following reasons:
- You failed to make a payment
- You didn’t pay or didn’t pass your background check
- Failed to comply with TDC-CO regulations/code of conduct
- Please reach out to [email protected] for support.
Safety & Security
Coming soon
Is my vehicle qualified to drive?
Your vehicle must satisfy the following criteria in order to drive:
- 16-year old (2009) vehicle or newer
- Vehicle must have at least 4 doors
- 5-8 seats, including the driver's
- No more than 200k miles
- Valid Colorado license plate
- Vehicle must pass an inspection
How do I apply to become a driver?
Download the DCC Driver App from the App Store or Google Play, then upload your driver documents.
What do I need to apply?
You must have:
- Valid driver’s license
- Vehicle information
- DMV registration
- Proof of insurance
- Proof of inspection
- Proof of dash cam
Can I do orientation in the office?
Yes. Visit us at:
1562 S Parker Road, Denver, CO 80231
- Walk-ins: Mon–Fri, 9:00 AM – 3:00 PM (Closed weekends)
Can I do orientation online?
Yes. Watch the orientation video here:
How do I pay for my background check?
In the app:
- Tap ☰ (three lines) at top left
- Tap COOP Support
- Tap Membership Buy-In
- Complete payment through Stripe
- Pay Here
What’s the next step after orientation?
Sign Membership Agreements (Step 2)
How do I contact the office if I have a problem?
How do I get my earnings?
- Open Wallet in the app
- Tap Cashout
- Instant Cashout – 1.5% fee (eligible banks only)
- ACH Transfer – Free (2–3 business days)
What should I do if I am involved in an accident?
Report accident here immediately.
Where do I find more information for drivers?
Where do I find safety information?
Why Drive With Us?
Earn more
A better pay on each trip. Drivers receive 80% of fares.
Save more
Cooperative purchasing saves you money.
Care about the community
You care about other marginalized communities.
Ready to Drive?
We’re looking for drivers in Colorado to join the cooperative. As a member of the cooperative, you will have access to a rideshare platform that offers higher pay rates and better working conditions.
'Ready to be part of the change?
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By subscribing our newsletter, you will receive the most updated news about our coop and coop movements in the U.S. Be a part of the movement!
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