Drive More. Keep More. Own It All.
Learn what to do if you find a lost item in your vehicle on our Lost and Found page.
FAQs
I have issues on the road
If you encounter issues on the road, your safety is the top priority. Ensure you are safe first. For life-threatening emergencies, please call 911 immediately.
If you are involved in an accident during a trip with the coop, rest assured that you are covered by our insurance. Details of our insurance coverage are attached here. Also, contact us immediately by calling our office (720-618-5961) or email us.
My account was disabled
Your account has been disabled for the following reasons:
- You failed to make a payment
- You didn’t pay or didn’t pass your background check
- Failed to comply with TDC-CO regulations/code of conduct
- Please reach out to [email protected] for support.
Safety & Security
Coming soon
Is my vehicle qualified to drive?
Your vehicle must satisfy the following criteria in order to drive:
- 16-year old (2009) vehicle or newer
- Vehicle must have at least 4 doors
- 5-8 seats, including the driver's
- No more than 200k miles
- Valid Colorado license plate
- Vehicle must pass an inspection
How do I apply to become a driver?
Download the DCC Driver App from the App Store or Google Play, then upload your driver documents.
What do I need to apply?
You must have:
- Valid driver’s license
- Vehicle information
- DMV registration
- Proof of insurance
- Proof of inspection
- Proof of dash cam
Can I do orientation in the office?
Yes. Visit us at:
1562 S Parker Road, Denver, CO 80231
- Walk-ins: Mon–Fri, 9:00 AM – 3:00 PM (Closed weekends)
Can I do orientation online?
Yes. Watch the orientation video here:
How do I pay for my background check?
In the app:
- Tap ☰ (three lines) at top left
- Tap COOP Support
- Tap Membership Buy-In
- Complete payment through Stripe
- Pay Here
What’s the next step after orientation?
Sign Membership Agreements (Step 2)
How do I contact the office if I have a problem?
How do I get my earnings?
- Open Wallet in the app
- Tap Cashout
- Instant Cashout – 1.5% fee (eligible banks only)
- ACH Transfer – Free (2–3 business days)
What should I do if I am involved in an accident?
Report accident here immediately.
Where do I find more information for drivers?
Where do I find safety information?
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